You are probably here because a buyer asked for proof mid-tender and the deck does not have it.

Customer communication

Stop telling the story. Let the record tell it.

A customer who asks for evidence is not doubting you: they are being asked the same question by someone else. Give them something they can forward, not a slide they have to take on trust.

Something they can open Their question, already answered No access to your operation
REZET Hub on desktop, tablet and phone: the dashboard, the impact report and a batch passport a customer can open
What a buyer actually asks in a tender

Six questions. The record answers all six.

  • 01WHERE DID THE MATERIAL IN THIS PRODUCT COME FROM
  • 02WHO HANDLED IT BEFORE IT REACHED US
  • 03HOW DO WE KNOW THE RECYCLED CONTENT FIGURE
  • 04CAN WE QUOTE THIS TO OUR OWN CUSTOMERS
  • 05WHAT IF OUR AUDITOR ASKS US ABOUT IT
  • 06HOW FAST CAN YOU SEND IT

Origin, per batch, not per brochure

The specific batches behind their order, with material, quantity, site and the party responsible at the start.

The chain, named

Each change of hands with the party that recorded it. Your customer can see the route without calling your contractors.

It opens to measurements

The percentage they are quoting drills back to what was weighed at each stage, with the method attached.

Yes, with its conditions

What they can repeat travels with what it covers, so they do not overstate it downstream and bring the claim back to you.

They get a read-only view

Your customer's auditor can be invited to the trail as a guest, without files moving by email.

It already exists

The pack is assembled from the record, so answering a tender is an export and not a project.

How Hub gets you there

Five steps, so the answer is ready before the question.

1

Know which batches became their order

The link between what you shipped and the material behind it.

2

Keep the chain complete on those batches

Origin, handoffs and outcome, recorded as they happened.

3

Decide what the customer may see

Scope the view to their material and nothing else.

4

Send something openable

A scoped link or a QR, not an attachment that has to be trusted.

5

Give them the conditions too

So what they repeat downstream is what the evidence supports.

REZET Hub — the evidence pack a customer receives for their order
What you get

Proof your customer can forward without you.

A pack per order, not per quarter

The batches behind what they bought, assembled when they ask and not rebuilt for each tender.

A view scoped to their material

They see their own trail. Your other customers and your margins stay out of it.

Conditions they can repeat safely

What the evidence covers goes with it, so your claim does not grow as it travels down the chain.

When the buyer says, “Can you send us the evidence?” — is it an export or a project?

Proof prepared while the material moves wins tenders; proof assembled during a tender delays them. Choose the next step that fits where you are.

FAQs

Where to start?

Find answers to common questions and discover the best way to get started.

What does onboarding require?

Start with one material pathway: its origin, destination, people involved and the evidence it needs to support. We then configure locations, roles and the records required at each handoff.

Do we need to change our existing systems?

Not necessarily. REZET Hub is designed to complement existing operational, ERP, reporting and sustainability systems rather than requiring organisations to replace their existing technology stack.

How long does implementation take?

Timing depends on the first pathway, sites, users and integration requirements. We confirm the implementation plan after scoping rather than promising a generic duration before we understand the operating reality.

How is REZET Hub different from traditional reporting?

REZET Hub does not simply tell you what happened.
It helps you decide what should happen next.
Traditional reporting often relies on information entered after an event has occurred. REZET Hub is designed to capture evidence as materials move and responsibility changes, creating a stronger connection between the physical event and its digital record.
It also goes beyond reporting by acting as a sustainability decision-support tool. By analysing each waste stream, REZET Hub can identify alternative recovery, reuse, upcycling or recycling pathways, helping organisations improve circular outcomes and make more informed progress towards their zero-waste goals.

Which plan is right for a first pathway?

Explore is for one user testing one stream at one site. Operate supports a small team managing recurring batches and standard reports at one site. Scale adds multi-site controls and audit-grade Scope 3 outputs. Integrate is for advanced controls, SSO, API and broader organisational support.

Who is REZET Hub not for?

REZET Hub is not a carbon-credit marketplace, a substitute for the physical operator, or a generic reporting tool that can reconstruct missing evidence after the fact. It works best when there is a real material flow and an internal owner prepared to make the record part of operations.

Can we start small and expand later?

Yes. Start with one live pathway, then add users, sites, materials, reporting outputs or integrations as the programme grows. The right starting point is the smallest plan that can support the job properly.

Can we compare supplier with supplier?

Yes, on the record’s own terms. Handoffs are documented between responsible parties, processing events are linked to the relevant operator, and inputs and outputs are reconciled at batch level, so the same figures read supplier by supplier and site by site. Exports can be taken at any time in a structured format, for tenders, contract reviews and disputes.

What does REZET Hub record?

Batch-level material identification, documented handoffs, processing events, responsible parties and input-output reconciliation. The result is a structured trail ready for review and export.

Can the evidence support audits and reporting?

Yes. The evidence pack can support internal reporting, audits, customer requirements and Digital Product Passports. REZET Hub records the evidence; it does not replace the underlying regulatory obligation.

Does REZET Hub sell carbon offsets or credits?

No. Where environmental outcomes are calculated, they stay linked to the underlying material record, methodology and supporting evidence rather than being presented as an offset.

Who verifies the data?

Each responsible party records the handoff it took part in, and the receiving party measures the material independently on arrival and compares it against the sending party’s quantity, so any discrepancy becomes visible. Where the record and the movement disagree, the difference is surfaced as an exception instead of being smoothed over, and the underlying record is tamper-evident and append-only. Auditors and assurance providers come in as guests, on a read-only view of the trail. REZET Hub describes what the evidence contains, not what it certifies

What happens when a record is corrected?

Corrections are appended, not written over the top: every step becomes an event that is added to the record rather than replacing what was there. An auditor drilling into a claim sees the measurement, the actor, the evidence and the correction history behind it, which is why the record is never rewritten for the reader.

Are units and classifications standardised at capture?

Capture begins from a material profile selected at source, with description, quantity and photographic evidence recorded against it; the receiving party then measures the material independently and reconciles the mass. The units and classifications your programme uses are agreed at onboarding, when we configure locations, roles and the records required at each handoff.

Who owns an exception?

REZET Hub surfaces the exception and shows which party recorded which movement; it does not appoint the person inside your organisation who resolves it. REZET Hub works best when there is a real material flow and an internal owner prepared to make the record part of operations.

What does a contractor have to do?

A contractor contributes evidence only where responsibility changes. Working from a scoped link, it sees the one job assigned to it and the quantity handed over, records the outputs, photographs or weighs them and submits. There is no shared login and no second reporting workflow: each party sees only the movements it took part in.

What does this add to our own site team’s day?

At the point of movement, the person handling the material selects the material profile, captures the description and quantity, and captures photographic evidence against it. There is no second reporting workflow: REZET Hub is designed to complement existing operational, ERP, reporting and sustainability systems rather than replace them.

What happens when a handoff is missing?

Evidence is created at material handoffs and processing events rather than reconstructed afterwards, so a handoff that was never recorded stays visible as a gap in the batch trail. Where the record and the movement disagree, the difference is surfaced as an exception.REZET Hub is not a generic reporting tool that can reconstruct missing evidence after the fact: it shows the gap, it does not fill it.

Where did REZET Hub begin?

REZET Hub began inside REZET Global’s circular programmes. Real materials were being recovered and transformed, while evidence sat across spreadsheets, emails, photographs and certificates. REZET Hub was built to keep the digital record in step with the physical work.

Is REZET Hub only for companies working with REZET Global?

No. REZET Hub and REZET Global are separate businesses. REZET Hub can be used independently by organisations and circular operators. REZET Global provides one real-world operating environment in which REZET Hub’s evidence capabilities can be applied.

What languages is REZET Hub available in?

REZET Hub is available in English and Spanish, with Portuguese and German coming soon.

How does this work across different jurisdictions or states?

REZET Hub records the evidence; it does not replace the underlying regulatory obligation, and this page does not set out the rules of any single jurisdiction. Sites are managed as locations within one programme, and framework mapping detail is available on request — we describe what the evidence contains, not what it certifies. Which requirements apply at each site is scoped before implementation.